PRIVACY POLICY

1. Data Collection

MSL Pro collects information you voluntarily provide when engaging with our Revenue Infrastructure systems, including but not limited to: name, email address, phone number, business name, and website URL. We also collect usage data such as page views, session duration, and interaction events to improve our infrastructure.

2. AI Interaction Disclosure

MSL Pro deploys AI-powered systems, including the Digital Closer Voice AI and automated booking engines, that may interact with prospects and clients on your behalf. All AI interactions are conducted transparently. Conversations may be recorded, analysed, and stored to train and improve system performance. By engaging with our infrastructure, you consent to AI-mediated communication as part of the revenue capture process.

3. NDPA / GDPR Compliance

MSL Pro operates in compliance with the Nigeria Data Protection Act (NDPA) 2023 and the General Data Protection Regulation (GDPR) where applicable. You have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Withdraw consent for data processing at any time.
• Lodge a complaint with the relevant regulatory authority.

4. Communication Opt-Outs

You may opt out of SMS, email, and voice communications at any time by replying STOP to any message, clicking the unsubscribe link in any email, or contacting us directly at legal@mslpro.tech. Opt-out requests are processed within 24 hours.

5. Data Security

We implement industry-standard encryption, access controls, and monitoring to protect your data. While no system is 100% secure, we continuously audit and improve our security posture to safeguard the information entrusted to us.

6. Contact

For privacy-related inquiries, data access requests, or to exercise your rights, contact: legal@mslpro.tech